Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial difficulties. The odds are designed to favour the operator in the long run, and no betting system can guarantee wins. Please gamble only with money you can afford to lose, and never chase losses.

Age Verification

You must be 18 years or older (or the legal age for gambling in your jurisdiction, whichever is higher) to access any gambling services. In the UK, the legal gambling age is 18. We strongly advise you to verify your age and identity before engaging with any online casino or betting platform. Underage gambling is illegal and harmful, and operators are required to perform rigorous age checks.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses – returning to try to win back money you have lost.
• Hiding your gambling activity from family or friends.
• Spending more time or money on gambling than you intended.
• Neglecting work, studies, relationships, or personal responsibilities because of gambling.
• Borrowing money, selling possessions, or lying to fund gambling.
• Feeling restless or irritable when trying to cut down or stop.
• Gambling to escape from stress, anxiety, or other problems.
• Lying about wins or losses to others.
• Feeling guilty or ashamed after gambling, but continuing anyway.

Self-Help Tools

Most reputable gambling operators provide tools to help you stay in control. Although availability may vary by site, common responsible gaming features include:

• Deposit limits – set a maximum amount you can deposit per day, week, or month.
• Loss limits – cap the amount you can lose over a set period.
• Reality checks – periodic pop-up reminders showing how long you have been playing and your net spend.
• Time-outs – take a short break from gambling (e.g., 24 hours, 7 days, 30 days).
• Self-exclusion – block yourself from a site for a longer period, typically 6 months to 5 years.

Please note that Curacao-licensed casinos may not always offer the same level of responsible gaming tools as UK-licensed operators. If you are using a site not on GamStop, you may need to rely more on external tools such as blocking software or voluntary self-exclusion schemes listed below.

Support Organisations

If you or someone you know is struggling with gambling, free and confidential help is available. Below are trusted organisations for the UK and other regions.

• UK: GamCare – the leading UK provider of information, advice, and support for anyone affected by gambling harms. Helpline: 0808 8020 133.
• UK: GamStop – the free national online self-exclusion scheme for UK residents. Register to block access to UK-licensed gambling sites.
• Australia: Gambling Help Online – provides free 24/7 support and counselling for Australian residents.
• Canada: Responsible Gambling Council – offers prevention, education, and support resources across Canada.
• United States: National Council on Problem Gambling – the US national advocate for programs and services to assist problem gamblers and their families. Helpline: 1-800-522-4700.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – provides German-language information and help for gambling addiction.
• Other countries: Please search for your national problem gambling helpline or visit Gambling Therapy, a global online support service.

Seek Help Now

If you suspect you have a gambling problem, do not wait. Reach out to a professional support organisation today. Calling a helpline or starting a chat takes only a few minutes, and all conversations are free, confidential, and non-judgemental. You are not alone – help is available, and recovery is possible.